/24reviews
Will open at11AM
Are you the owner?
Leave a review
- Description
Business services relate tothe activities that help enterprises but donot always generate physical goods. Incase you are incharge ofimproving your company'swork conditions and economic activities, itmay beuseful tofind out more about accessible utilities inSEPHORA inside JCPenney. They sell cosmetics and beauty salons supplies, cosmetics and perfumes and other stuff. Using B2B services can assist you tokeep upwith your work demands and create agood strategy ofimproving your company'sefficiency.
People left 24written opinions and rated SEPHORA inside JCPenney with3.2onaverage.
You can visit the organizationat: United States, Lakewood, CA90712, 67Lakewood Center Mall. Tolearn extra facts try dialing them: (562) 634—7000. SEPHORA inside JCPenney isaccessiblleat:Sun: 11— 11AM; Mon-Sat: 11— 11AM. The official web page:www.sephora.com.
- Type
- cosmetics and perfumes
- Sale of goods
- beauty salon supply stores
Phone number
(562)634-70...— show
Address
- Working hours
Sun
11:00AM—6:00PM
Mon
11:00AM—7:00PM
Tue
11:00AM—7:00PM
Wed
11:00AM—7:00PM
Thu
11:00AM—7:00PM
Fri
11:00AM—7:00PM
Sat
11:00AM—7:00PM
- Official website
sephora.com
- Are you the owner?
- Get access
- Get a widget
- Report an error
4photos SEPHORA inside JCPenney in Lakewood
How Nicelocal works for Business
Customers search for services online and find Nicelocal
They choose the company with the richest profile
They make a call and book a service with that company
Free trial for 14 days
Reviews about SEPHORA inside JCPenney in Lakewood
3.2
/ 24 reviews and17 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Write a review
Edit your review
Sort by:
Erika O.
May 28, 2022, 6:39 pm
No one ever greets you orask tohelp.
00
Reply
Nai
October 16, 2021, 2:35 am
Hanna was very professional, courteous, and helpful with the purchase ofmy daughter’s first makeupset! Wonderful experience, thank you Hanna!!
00
Reply
Victoria B.
January 15, 2020, 5:13 am
Rude employees. Had toinsist onasking for amanager this evening. The representative cut meoff toget toan area. Iwaited for them tomove soI could get tothe area. Then they asked mewhy Iwas starring atthem. Itold them they cut meoff and waiting for them tomove. Itol them totalk tome like that was rude. declined toto gtanager hefirst time and Idon't have aneed tocontinue shopping where customer service isn't apriority!
00
Reply
Magaly N.
November 12, 2019, 9:02 am
Usually super great, it's the Sephora Igo towhen it's just aquick inandout, it's smaller than most, and they don't have aswide ofa selection. Anyway, the reason for myreview, isusually when I'm curious about askincare, Ilike tosampleit. I'm used tothe girls writing down the product onthe lil Sephora ziploc baggy, usually theydo, but today Igot 3samples and nonames, and Ionly stress the importance ofthis because some people have sensitive skin, and itdoesn't react well toevery product. Like, myskin loves Sunday Riley and drunk elephant,yet, got anallergy after using biossance..just saying.… – show
00
Reply
Tammy S.
July 6, 2019, 5:45 am
I visited this store afew daysago. This location reminded meof why Ialways steer clear ofthe wannabe jcpenny locations. There’s only like two cast members onthe floor and they are both over worked (poor girls) and this location only carries afraction ofwhat Sephora should carry. Including hourglass. Definitely not returning.
00
Reply
Armando C.
November 20, 2018, 6:47 am
Customer service ishorrible atthis place asthey DONOT have the proper personnel inplace. Wewaited more than 30minutes and had tochase one ofthe girls from the counter. Donot let Gloria help you atall. She has nocustomer service skills and she isthe reason why wedid not purchase anything. She made uswait more than30.minutes online just totell usto wait some more when wegot tothe counter.
I wonder how many customers she has lost toher attitude and poor skills. She iscausin
g her company money. Sosad she represents this company.… – show00
Reply
Stan B.
October 23, 2018, 8:46 am
Good selection ofmakeup. Very helpful with suggestions ifthey didn't haveit.
00
Reply
Jane S.
April 22, 2018, 11:00 pm
Horrid customer service. Got there when itopened, told one oftwo reps there Ineeded todo anexchange without areceipt, she looked atme like Iwas crazy. She told meto goto the counter, Itold her Iwanted Kush mascara,she. Had noidea what thatwas, Itold her Milk dropped iton 4/20. She showed meMilk products which were sparse. Then Itold her iwanted anorganic eye pencil, she didn’t know what that was but had vegan. Fine same thing. Next Ineeded anude lipstick, she showed meSephora and guaranteed not organic, she then informed meshe had tohelp another customer, the entire interaction took 3minutes. After fumbling about Iwent tocheckout. There was awoman infront ofme whose insider card wouldn’t scan anthis same sales clerk would not help her manually put itin and said she had todo itherself.
I put myproducts back and left.
Came home intent oncomplaining via email.1000characters isnot enough. Have tocall.
Had totake aXanax, maybe Ineedtwo.
… – show00
Reply
CeCe M.
April 3, 2018, 6:00 pm
This isa pretty good Sephora, considering that it's not astand alone. Itcan get crowded but the lines move quickly.
00
Reply
Eric L.
March 12, 2018, 7:47 am
Fix your hours ofoperation!!!!!
00
Reply
Shannon C.
March 12, 2018, 2:03 am
Ladies very helpful.
00
Reply
Tamika J.
February 17, 2018, 11:42 pm
WOW WORST CUSTOMER SERVICE EVER SMH THEY NEED TOSHUT THIS SEPHORA DOWN SMH
00
Reply
Adriana R.
December 22, 2017, 5:16 am
This isdefinitely mygo tospot when itcomes togetting myeyebrows done! STEPHANIE isso great atherjob. She isalways does soamazing when itcomes toexplaining the process ofwaxing that Ijust keep coming back. Ifyou ever meed toget your eyebrows done, gotoher! Highly recommend.5/5. Will come back soon.
00
Reply
Maria L.
November 6, 2017, 1:01 am
No one greetsyou, noeye contact,etc. Would not recommend going here.
00
Reply
John D.
September 13, 2017, 1:19 am
Three associates Inthe store and itwas not that busy at230pm inthe afternoon. Waited and waited and waited tojust ask ifthey had DrBrandt and noone made eye contact, asked ifI needed assistance. Ieven stood Inline with two cashier working the counter. SoI decided maybe standing inline would get mea step closer tomy question answered. AsI'm still inline second cashier girl walks away from the counter avoiding eye contact doesn't ask ifI need help orsomeone will bewith you injust amoment noacknowledgement oranything. Ican see now why this store has such horrible reviews. Shout out tothe operations/management team. Fish rots from the head get your store and associates together. It's entry level work, not brain surgery tosay hello, wewill beright withyou, ordo you have aquestion.… – show
00
Reply
Elizabeth G.
July 21, 2017, 5:49 am
Waited for about 30minutes trying toget someone's attention. Iended upleaving because they all ignoredme.
00
Reply
Gabby M.
May 14, 2017, 12:55 am
Under construction atthe moment
00
Reply
Angela D.
February 9, 2017, 5:03 am
My experience atthis Sephora location was very different from the ones Iread. Iwent inlooking tofind aNARs foundation that afriend recommended tome. Itwas myfirst time every visiting Sephora, and Lita was very helpful! She helped meget skin matched with ashade that fits mycomplexion. She also recommended agood primer and concealer. She was very nice, quick and really knew her makeup. Happy customer here!!
00
Reply
Cindy R.
April 7, 2016, 4:27 am
By far the worst customers service! Ilove shopping atsaphora but will NOT come tothis location again DEFINITELY!!!!!
00
Reply
Biyao L.
December 18, 2015, 10:22 am
Not many selections but the staff really nice
00
Reply
We couldn't find any reviews.
Try other search terms
Average rating- 3.2based on24 reviews and17 ratings
- Lakewood
- B2b companies in Lakewood
- SEPHORA inside JCPenney in Lakewood
